Experience Luxury at Sea
Discover the Aegean's most breathtaking destinations aboard our exclusive luxury cruises.
Rental & Refund Policy
1. Introduction
This page outlines the terms related to your boat rental with The Pearl Luxury Cruises. By confirming a booking, you accept the payment, cancellation, and refund conditions below.
2. Deposit & Payment Terms
A 30% deposit of the total rental fee is required upon booking to secure your reservation. The remaining balance must be paid at least 24 hours prior to the scheduled cruise time.
- Secure payment link will be sent via email after booking.
- Final payment may be made via POS terminal or in cash (upon prior agreement).
- Failure to complete payment may result in automatic cancellation without refund of the deposit.
3. Payment Methods
- Credit/Debit Card (Visa, Mastercard, etc.)
- Cash (on agreement)
- Secure online payment link (sent via email)
4. Cancellation Policy
- Cancellations made more than 5 days before the cruise: deposit refundable.
- Cancellations made within 5 days: deposit is non-refundable.
- Cancellations within 24 hours or no-show: 100% of the rental fee is charged.
5. Weather Cancellations
In case of adverse weather, mechanical failure, or other safety concerns:
- We will offer either an alternative cruise date or a full refund.
- Final decision regarding weather-related cancellations lies solely with The Pearl Luxury Cruises for passenger safety.
6. Refund Processing
- Refunds (if applicable) are processed within 7–10 business days.
- The Pearl Luxury Cruises is not responsible for any additional bank or transaction fees.
7. Legal Binding
Completing the booking form or payment process constitutes a legally binding agreement and full acceptance of this Rental & Refund Policy.